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Monday, December 31, 2007

The FAQ's, PDQ's and XYZ's

Q: Do you shoot film or digital?
A: Digital, it's a brave new world with twists of fascination and unending possibilities.


Q: What camera do you use and what happens if it breaks during the wedding?
A: I shoot with Canon Professional cameras with an assortment of lenses from the ultra wide thru telephoto, zoom lenses and primes, so that I can capture every important detail of your day. I carry several cameras and backup lenses so there will never be a problem with defective non-working equipment.


Q: I see that some of your packages offer a high resolution disc with all the pictures on them. Are these pictures the digital negatives straight from the camera?
A: No, they are BETTER! The pictures included on the disc are enhanced or edited versions that have been color and exposure corrected and are ready to be printed.


Q: OK, but what if I want professional print, do you offer these and how would I order them?
A: Yes, your pictures will be available for viewing and print ordering online and will be shipped directly to you. Printed proof books are also included in most packages and orders can be placed directly with us.


Q: How many pictures do you take?
A: At an average 150-200 guest wedding we will typically deliver 400-600 pictures to you. From the originals we edit out the duplicate shots and pictures where the subjects don't look their best leaving in the end the best pictures from the entire collection of images.


Q: What about table shots? Do you always take them?
A: This is up to the Bride and Groom. If you want them then I'll be glad to take them for you but some couples find that table shots are either not required or interruptive to diner and ask that they not be taken.


Q: Can I keep my proofs?
A: Absolutely! Proofs are included in most of the wedding photography packages and are yours to keep. You don't need to sell any prints to your family and friends to keep them.


Q: Are we expected to have a plate for you to eat?
A: Yes, for both myself and any assistant or second photographer that I have with me. Most wedding days are 8-16 hour days for the photographer and at some point a meal will be required during that time.


Q: What if I want something that I don't see listed on your website?
A: Just ask and I'll be glad to work with you to find exactly what you are looking for. Remember, my packages and options are a typical guideline but can be customized in any way you would like.


Q: Do you offer engagement photo sessions?
A: Yes, in fact they are offered with many packages! The engagement session photographs are posted online for anyone to see or order prints from and high resolution digital copies are given to the Bride and Groom. You can use these for save the date cards, to make scrapbooks, email to family and friends or whatever you would like. I find that engagement sessions help to allow the couple and myself to get to know each other, they prepare you for life in front of a camera for your wedding day making you more comfortable on the big day, and they are almost always fun. Engagement or save the date sessions are available à la carte.


Q: What happens if you are sick or injured and cannot make it to our wedding?
A: I would make every possible effort to arrange for a suitable photographer to fill in for my in the unlikely and unfortunate event that I could not make it to your wedding. However, I have never had this situation arise and I hope that it never will, but I cannot exclude the unforeseen from occurring.

Q: Where are you located and what areas to you cover?
A: Troy Carter Photography is located in Lockport Illinois and covers the Chicago and suburban areas without any travel fees. We are available to travel to any location and often travel to the bordering states of Wisconsin and Indiana.
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